Security Notes

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General information


  • Never send money to an unknown seller via a money transfer service. Never pay for a watch via Western Union.
  • Always check the information provided by the seller. Phone number, address, or customer reviews can often be verified online. You can also ask the seller to provide additional information, photos, and documents about the watch.
  • You can also complete the purchase in person and carry out the exchange in a safe place. We recommend you choose a location that is protected or has surveillance – such as a jewelry store.
  • We do not display your personal e-mail address when you communicate with a seller using our system. This helps protect you from people looking to abuse our platform for phishing or other fraudulent purposes.
  • If you think a listing looks suspicious, click on "Report listing" on the relevant listing page and fill out the form. A possible sign that a listing is suspicious is if the watch's price is far below its market value.

 

Escrow Service


  • If the seller offers the use of an external escrow service as a payment method, you should check carefully that any escrow service sites or contracts are legitimate and serious. Fraudulent parties often use fake websites. 
  • If you decide to pay via an external escrow service, please contact the escrow service directly for all information. Do not rely on forwarded e-mails from the seller.
  • Many private sellers offer the Escrow Service on Iracooper as a payment option. When you choose this payment method, your payment goes to an escrow account, where it safely remains until you have the watch in your hands. Only then will the money be transferred to the seller. 

Trusted Checkout


  • When purchasing from a professional dealer, Iracooper Buyer Protection is the best way to keep your order secure. This service provides numerous security benefits, including payment via the Escrow Service, an Authenticity Guarantee, and a legally mandated 14-day return policy. 
  • To avoid potential fraud, please check all relevant information in your Iracooper account before transferring payment. This is also where you can follow your order's progress. If you receive any unusual or suspicious emails, please contact us immediately.